Terms and Conditions of the Website
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of The Republic of Ireland and The European Union
Website Disclaimer
The information contained in this website is for general information purposes only.
The information is provided by Hire Here Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Hire Here Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Hire Here Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Copyright Notice
This website and its content is copyright of Hire Here Ltd. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Privacy Policy
This privacy policy sets out how Hire Here Ltd uses and protects any information that you give Hire Here Ltd when you use this website or hire tools and machines from us.
Hire Here Ltd is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified either when using this website or hiring from us then you can be assured that it will only be used in accordance with this privacy statement.
Hire Here Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We have updated our privacy policy in accordance with the General Data Protection Regulations of 2018. This policy is effective from 3rd May 2022
What We Collect Through Your Use of Our Website
We may collect the following information through various parts of our website
- Personal Data
- Name and Company
- Contact information
- Non personal Data
We use Google Analytics to collect statistics about how our website is being used. This includes such data as demographic information, browser types and other anonymous data for analytic analysis. This is to help us better understand who are customers are and to make sure our website is designed and organised in an easy to use way.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What We Collect When You Hire From Us
We collect the following information in order to
- Hire tools and machines to you
- To contact you in connection with your hire contract, invoice or in order to respond to communication you have sent to us
- Ensure the safety and security of our building, staff, customers, visitors and contractors
- Prevent loss and theft
Personal Data
- Name and address
- Contact information
- Payment information
Recorded Images
We use CCTV in our building, shop, work yard and in our delivery vans. This gives staff and customers reassurance that we have risk management control measures in place for their safety and security. It discourages theft and crime and is used if disputes of any sort arise. Access to the CCTV system and stored images is restricted to authorised personnel. Images are deleted after 90 days.
Recorded Sound
We use voice recording software on our phone system. All callers are advised that calls are recorded by a pre-recorded welcome message before they are connected to the Hire Desk or Accounts Department.
We use this software to
- Protect our staff from nuisance or abusive callers
- To establish facts should a dispute arise
Access to the voice recordings is restricted to authorised personnel.
The voice recordings are deleted after 90 days
What We Do with the Information We Gather
All information both personal and non-personal is used for internal record keeping only.
Data which is collected is only used for the purpose for which it has been collected for.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in person.
We do not sell or distribute your data to any 3rd party organisation unless we have your permission or are required by law.
Our website in SSL (Secure Sockets Layer) certified by Certificate Authorities (CAs) SSL certificates are small data files that cryptographically establish an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private.
When you visit a page on our website which is encrypted with SSL, your browser will form a connection with the web server, look at the SSL certificate, then bind your browser and the server. This binding connection is secure to ensure no one besides you and the website can see or access what you type.
Our booking form and any documents uploaded on our booking form are encrypted and secure on our server.
We use Prommt 3-D Secure 2 payments to process all transaction. We keep customer payments protected using the highest level of security - PCI Level 1 Security. This system uses end to end encryption which means your payment is processed directly with your bank.
We do not access or store your payment details.
In no circumstances does a customer give over their card details to any member of our staff.
Controlling Your Personal Information
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have subscribed to our email marketing mailing list.
If you have previously agreed to us using your personal information for email marketing purposes, you may change your mind at any time by contacting us or using the unsubscribe option on the email.
If you believe that any information we are holding on you is incorrect or incomplete please contact us. We will promptly correct any information found to be incorrect.
The General Data Protection Regulations (GDPR) 2018 provides you, the data subject, with a right to receive a copy of the data/information we hold about you or to authorise someone to act on your behalf.
You can download our Subject Access Request form here or you can make a request in the following ways
- In person by asking a member of staff
- By phone
- By email
- By post
- Through our social media channels
We do not charge for Subject Access Requests and we will process any Subject Access Requests we receive within 30 days.